ACADEMIC COURSES
World Economic Forum / Global Leadership Fellows Program, HIGH-PERFORMING SICK ORGANIZATIONS

Haaga-Helia Polytechnics, eMBA 07, MULTINATIONAL BUSINESS MANAGEMENT

HSE, International Centre, PART-TIME MBA, STRATEGIC MANAGEMENT

HSE EMBA 2002, STRATEGIC MANAGEMENT & THINKING


 

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Strategy Briefing for Global Leadership Fellows

HIGH-PERFORMING SICK ORGANIZATIONS

 

Expected Results: During the strategy briefing participants will

  1. learn alternative performance trajectories of high-performing organizations
  2. wonder the stories of two unusual organizations - CERN and Omega
  3. craft insights in coping with the “hi-performing sick”-syndrome
  4. get inspired by the power of strategic thinking.

Time and Venue: Wednesday, November 7, 2007 at 14:00 – 16:00 hrs, World Economic Forum, Geneva.

Agenda: The agenda of the briefing session will be geared around the following themes:

  1. peak performance – caselettes 1
  2. need and power of thinking view of strategy
  3. types of high-performing organizations
  4. caselette 2: ‘Virtuous Visions’ at CERN
  5. does strategizing pay off
  6. case 3: ‘Toxic High-Flying’ at Omega
  7. coping strategies in a high-performing sick organization
  8. lessons learned.

Speaker and Facilitator: Dr. Timo J. SANTALAINEN, President, STRATNET-Geneva and Adjunct Professor of Strategic and Multinational Management, Helsinki School of Economics.

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Haaga-Helia University of Applied Sciences

 

 

Study group

eMBA07

 

 

Study module

Multinational Business Management (E1ST05)

 

 

Contact days

31.1. – 1.2.2008

 

 

Venue

Ms Nordlandia
Tallinn, Estonia: Accommodation and lectures at Hotel L’Ermitage
www.lermitagehotel.ee

Company visits:
Saku Brewery
www.saku.ee/index.php
Sokos Hotel Viru
www.viru.ee

 

 

Instructor

Dr. Timo Santalainen, STRATNET (Geneva) and Helsinki School of Economics

 

 

Expected learning results

Upon completing the course participants have learned key concepts and selected contemporary practices of multinational business management to an extent that they are capable of applying them in

    • case analyses
    • real business situations
    • personal development.

 

 

Study methods

 

 

Pre-work and preparation

The following pre-work has to be completed prior to the seminar:

  1. Reading chapters 1 through 8 (not Readings) of the text book “Transnational Management” by Bartlett, Ghoshal and Birkinshaw (McGrawHill, Fourth or Fifth Edition 2003/2006).

           OR
Finding one journal article relating to Multinational Business      Managament, and writing a 1-2 page memo on how to apply the most insightful idea(s) found.
           AND

  1. Reading the article “Transformation of State-Owned Enterprises in Estonia and India: An Examination of the Relative Influences of Cultural Variations” By Baliga, B.R. and Santalainen, Timo, Journal of International Management 12(2006).
  2. Reading two cases as indicated in the program. The cases were distributed during December-session.
  3. Thinking through 2 to 3 professional/managerial challenges (or areas of special interest) relating to Multinational Business Management

 

 

Suggested background reading

Recapitalization of Strategic Thinking by Santalainen, Timo (Talentum, 2006).

 

 

Seminar language

English

 

 

Contact day schedule

 

 

Thursday Jan. 31

7.30

 

8.00 – 11.00

Gathering at the Eckerö Line terminal, address: Länsiterminaali, Hietasaarenkuja 8, 00180 Helsinki

Travel to Tallinn by M/s Nordlandia

Working with study module themes  

11.00 – 13.00

Transfer to Hotel L’Ermitage
Toompuiestee 19
10137 Tallinn, Estonia

Lunch at the hotel

 

 

13.00 – 15.00

Working with study module themes cont.

15.00 – 15.30

Transfer to Saku Brewery Ltd (Saku Õlletehas), 75501 Saku

 

 

15.30 – 17.00

Company visit at Saku Brewery
http://www.saku.ee/index.php

 

 

17.30 -

Return to Tallinn
Free time
Dinner at Restaurant Dominic with presentations by management

 

 

Themes of the day

1. Introduction: Waves of “Strategizing” and Cross-Border Management
2. Core Theme 1: Motivations and Mentalities in Expanding Abroad  (cfr. Ch. 1)
- Value Creation and Capturing in Multinational Business Arena
- Can Services Be Exported and Internationalized
3. Exercise 1: High-Pulse Issues on Multinational Business Management: Participants’ Own Challenges and Insightful Ideas Benchmarked (cfr. Prework)

4. Core Theme 2: Global Integration, Local Responsiveness, and                                                                     Worldwide Learning (cfr. Ch. 2)
Worldwide Learning (cfr. Ch. 2)
5. Case 1: Global Wine Wars: New World Challenges Old (pp.        120-135)
6. Exercise 2: Managing East-West Partnerships
Self-Reflection and Make-Up Reading

 

Friday Feb. 1

 

 

9.00 – 12.00

Working with study module themes in hotel’s conference room

  • inlc. keynote presentation by  Mr. Mikko Niemi

Check-out from Hotel L’Ermitage

 

 

12.00 – 13.30

Transfer to Hotel Viru, lunch at the hotel with keynote speech by Dr. Jaak Leimann, Fmr. Deputy Prome Minister and Minister of Economy, Estonia

Sokos Hotel Viru
Viru väljak 4
Tallinn 10111

 

 

13.30 – 14.30

Company visit at Hotel Viru hoster by Ms. Anu Soosar, Managing Director

 

 

14.30 – 16.00

Free time

 

 

16.00 – 17.00

Gathering at Hotel Viru lobby, transfer to the Eckerö Line terminal and boarding

 

 

17.00 – 20.30

Working with study module themes cont.
Dinner
Arrival in Helsinki

 

 

Themes of the day

7. Core Theme 3: Building Transnational Strategic Resources and Capabilities (cfr. Ch. 3-5)
8. Core Theme 4: Managing Across Boundaries – Creating An Alliance Advantage (cfr. Ch. 6)
9. Case 2: George V – Four seasons Goes to Paris
10. Core Theme 5: Preparing for the Future (cfr. Ch. 8)
 - Personal Agenda for Multinational Business Management  (Exercise)
11. Core Theme 6: Self Mastery and (+++) Spillover
12. Summarizing Thoughts

 

 

Travel and accommodation

Hotel L’Ermitage

Conference coffees are offered by Managing Director
Toomas Teeväli/Hotel L’Ermitage

Cruises are offered by Eckerö Line.

 

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HSE EMBA 2006

STRATEGIC MANAGEMENT & THINKING

 

  1. Course Overview

 

The domain of the Strategic Management & Thinking-course is to explore alternate approaches and styles needed for developing and maintaining the long-term viability of contemporary business (and other) organizations. Best possible effort will be made for presenting and exploring a selection of key issues the “strategists”, i.e. general managers, senior experts and other strategic stakeholders will need in the 21st century. Presentation of contemporary developments linked to cutting edge thoughts in strategic management and leadership aims at deeper strategic thinking. Responding to the requests by the students will be part of the tailored learning process.

The course is structured around four major building blocks (core themes): ”Competitive Strategies Amidst Hypercompetition”, “Resource-Based Strategies”, “Value-Capturing Business Models” and “Launch of Business Projects”.

  1. Expected Learning Results (Course Objectives)

 

Upon completing the course the students will

  1. Be familiar with major approaches and contemporary research streams in strategic management and thinking within the context of (hyper)competitive business arena.
  2. Be able to apply alternative modes of “strategizing” in case as well as in real business situations.
  3. Understand the logic of customer-centric, resource-based strategies and value-capturing business models.
  4. Have developed innovative ideas and accumulated energy for successful launch of business projects.
  1. Date and Venue

 

August 17 through 19, 2006, JOKO, Ruoholahti.

  1. Program Schedule

 

Thursday, August 17, 2006, Morning Session (09:00-12:15): Competitive Strategies

  1. Welcome and Orientation
  2. Strategic Management within Hypercompetitive Business Arena: Modes and Elaborations from Contemporary Businesses
  3. Thinking View of Strategy: What, Why and How? Minicase: Roche and Tamiflu
  4. Summary I: Key Drivers Molding Business Landscape
  5. Exercise: Peak Performance

Luncheon
      Afternoon Session (13:15-16:30)

  1. Outside-In Strategic Thinking: Towards Customer-Centric Competitive Positioning
  2. Hardball Strategies: The CarMax Story
  3. Strategizing on the Edge: The Case of SAir Group – Swissair – Swiss
  4. Summary II: “The Strategy Diamond”

Friday, August 18, 2006, Morning Session (08:30-12:15): Resource-Based Strategies

  1. Inside-Out strategic Thinking: Resources and Competencies as Strategy Drivers
  2. Resource-Based Strategy (RBS)-Process in Practice: Metamorphosis of Vivendi Universal
  3. Summary III: Key Concepts of RBS

Luncheon
Afternoon Session (13:15-16:30)

  1. Creating New (Market) Space by Exploiting Strategic Resources: Towards Blue Oceans
  2. Exercise: Tiger Pouncing Towards Blue Oceans
  3. Summary IV: How Does Strategizing Pay Off?

      Saturday, August 19, 2006, (08:30-13:00): Value-Based Business Models

  1. Unfolding the Value Chain
  2. Exercise: The Value Curve
  3. Capturing Value Through Novel Business Models: Minicases
  4. Summary V: Business Model 
  5. Exercise Based on Prework and Lessons Learned: What Is My Take-Away for Business Projects (and Myself)?

Refreshment Break

  1. Launching Business Projects
  2. Summary VI: Making Things Happen
  3. End of Program
  1. Course Material and Prework

 

Text: Timo Santalainen, Strategic Thinking (Talentum 2006), chapters 1 through 4. This book is aimed to be a “handbook” guiding Strategy Projects.

A package of articles and cases supporting the key topics of the course has been prepared. It is strongly advisable that websites of case-organizations are visited for update. Additional materials will be recommended in class pending on special requests by students.

As a prework, participants are asked to write a 2-4 page (reflective) paper discussing exciting insights, interesting ideas or topical tools they found from the textbook and pre-readings. Based on their reflection it is advisable to conclude the paper by linking the findings to one’s personal/professional challenges.

  1. Facilitator(s)

 

Dr. Timo Santalainen, President, STRATNET (Geneva) and Adjunct Professor, Helsinki School of Economics will be responsible in teaching, facilitating, sparring and coaching during the course. He, along with Professor Bam B. Baliga from Wake Forest University (USA), will steer the Strategy Business Projects.

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      Helsinki School of Economics and Business Administration

 

 

         PART-TIME MBA              
     STRATEGIC MANAGEMENT & THINKING

 

 

 COURSE SYLLABUS

 

October 23 – November 4, 2006

 

 

 

 
Dr. Timo J. Santalainen     
STRATNET (Geneva) &
Helsinki School of Economics
Office Hours: By Appointment
E-mail: santalainen@stratnet.org
               www.stratnet.org

 

COURSE OVERVIEW

The domain of the Strategic Management & Thinking-course is to explore alternate approaches and styles needed for developing and maintaining the long-term viability of contemporary business (and other) organizations. Best possible effort will be made for presenting and exploring a selection of key issues the “strategists”, i.e. general managers, senior experts and other strategic stakeholders will need in the 21st century. The flavor of strategists’ practice will be highlighted during the company visit, which is an integral part of the course.

Presentation of contemporary developments linked to cutting edge thoughts in strategic management and thinking aims at deeper insights in strategy. Lessons to be learned from “unusual” organizations will be explored, too. One of the main thrusts of the course is that organizational failures offer as valuable learning grounds as success stories do. Responding to the professional challenges of students and reflection will be part of the tailored learning process.

The Strategic Management & Thinking-course is structured around four building blocks (modules): “Why Thinking View of Strategy” (Module I), "Managing Competition (outside-in view) and Resources (inside-out view) for Value Capture" (Module II), “Strategic Transformation and Renewal” (Module III), and Strategic Thinking in Action (Module IV).

EXPECTED LEARNING RESULTS (COURSE OBJECTIVES)

Upon completing the course the students

  1. Are familiar with viable conceptual frames and major research streams in strategic management and thinking.
  2. Are able to apply alternative concepts and techniques of “strategizing” in case and real business situations.
  3. Have improved their readiness to lead strategy implementation and transformation.
  4. Have developed innovative ideas as a response of each one’s own managerial/professional/career challenges.
  5. Are “strategy hungry”, i.e. are willing to learn more strategic management and thinking.
  6. Possess fresh ideas and accumulated energy for individual (self) and organizational renewal.

    
LEARNING METHODS

The main thrust of achieving the expected learning results is that students and the facilitator take a shared responsibility as strategic partners for developing each class. This means that individual students and teams, when assigned, are well prepared through reading and analyzing the assignments prior to class. Visits to websites of case companies for update are strongly recommended. In class the students should contribute by questioning and by bringing their own insights and experiences in discussion. It is advisable to gather ideas and lessons to a “personal learning log” as a vehicle for later reflection.

At best, learning from colleagues will make a major contribution in the learning process. That is why circumstances for this are created. Personal “strategizing” experiences and insights should be sparred in teams and in class. The application of a variety of learning methods and stretching the “comfort zone” will be a shared challenge.

The instructor will provide guidance through “lecturettes”, comments, by bringing contemporary strategic issues and his own business experience in discussion, and by creating a positive learning culture. The instructor is a resource person: strategy advisor, process facilitator and coach for the students. Those, who want to learn more from instructor’s professional background and areas of special interest, can do so by visiting www.stratnet.org.

COURSE REQUIREMENTS AND GRADING

Final grades will be determined on the following basis:

  1. Contribution to Personal Professional/Managerial Challenges               15%
  2. Mid-term “Reflective Paper”                                                               10%
  3. Class Participation and Contribution                                                    20%
  4. Business Project with “ABC”-Teams                                                   25%
5.Final Examination                                                                                30%

100%

A brief description of each will be given next.

Personal Professional/Managerial (Career) Challenges

In the beginning of the course the students will define their personal professional/managerial challenges. Finding ideas and solutions for those will form their main learning objectives. These objectives should reflect areas of intellectual curiosity and/or practical “strategizing” challenges they are facing. During the course special attention should be given to learning and contributing in topics that relate to everyone’s own challenges. “Learning partner teams” will be formed for counseling and helping each student to maximize learning on each focus area. In the end of the course each student is requested to evaluate and elaborate what result-oriented ideas (s)he has learned in relation to respective challenges. Further instructions will follow.

Mid-term “Reflective Paper”

Reflection is becoming a powerful tool in adult learning. Busy schedules in doing things often prevent us from stopping and making time for reflection. Reflection makes our mind freewheel; it brings tacit knowledge, creativity and increased emotional energy for our use. We start to see things differently (even amidst a feeling of chaos, which may occasionally prevail in our minds), and thus achieve deeper insights on the topics covered.

Based on readings and the topics covered during the first week of classes each student is asked to take time a few moments for reflection during the week-end of October 28 through 30, 2006, preferably in a convenient environment. By thinking through various ideas (written down in personal learning logs) each student is required to write a 2-3 page creative reflective paper on the lessons, insights or any other triggering ideas they have learned so far. There is no expected structure for the paper. The more creative and free-wheeling the approach is, the better. Being aware that knowledge grows as an exponential curve it is possible to categorize the reflections as follows:

  1. Cognitive skills, i.e. (“nice-to-know”)-facts, figures, and other analytical information. This is the most superficial level of learning.
  2. Advanced skills, i.e. ideas on how to implement analytical information.
  3. Conceptual understanding and trained intuition, i.e. seeing interconnections, building linkages to conceptual frames, and processing intuitive (tacit) knowledge. This means achieving deeper understanding by linking new frames or concepts to personal experiences and tacit knowledge.
  4. Self-motivated creativity, i.e. creating new ideas by exploiting all of the above and linking it to previous experiences.

 

Reflective papers should be turned in on Monday, October 30, 2006. Further instructions will follow.

Class Participation and Contribution

Learning from colleagues may contribute up to 50% of all learning in executive development. Consequently, students are strongly encouraged in building a rewarding learning atmosphere and in giving their best constructive and creative contribution in order to make the learning process both results-oriented and pleasant. The quality of class contribution is evaluated by the instructor. One absence is allowed with no impact on grading.

“ABC” Business Projects

During the second week of class “ABC” business projects will be presented. (Learning partner) teams (5-6 teams altogether) will take three different roles in three different projects: academicians (A), business practitioners (B), and consultants/strategy advisors ( C).

By taking a role of external consultants (C ) each team will prepare strategy recommendations for the case organization assigned to them. Each “C-team” has full freedom to choose the form of their written and oral presentation. On November 3 and 4, 2006 each “C-team” will “sell” their ideas to another team, which takes the role of practitioners (B), i.e. management of the same organization. A major “B-responsibility” is to challenge the “C-team” and run the meeting of 45-50 minutes by keeping up an elaborate debate with the consultants. A third team (A) and the Professor will briefly wrap up and update (visit to website is strongly recommended) the case by linking it to conceptual frames or research in Strategic Management.

To sum up: each team will be involved in three different cases in three different roles, consultant (C ), business practitioner (B), and academician (A).

The instructor gives grades to each team (C-role counts 50%, A- and B-roles 25% of the total team grade). The relative contribution of each ABC-team member will be evaluated by peers. Further instructions will follow.

Final Examination

Essay-type questions will be asked based on the materials covered in text and in class. The final examination is a closed-book individual examination. It can be taken each one of the two scheduled dates.

COURSE MATERIAL

Required text: Timo Santalainen, Strategic Thinking, Talentum 2006. ISBN 952-14-1096-5.

Recommended additional readings: Gerry Johnson & Kevan Scholes & Richard Wittington, Exploring Corporate Strategy: Text and Cases, Seventh Edition, Financial Times-Prentice Hall 2005. ISBN 0-273-68734-4.

A package of articles, cases and “strategizing” tools supporting the key topics of the course has also been prepared. Additional handouts or leads to articles will be delivered in class pending special requests of individual students.

 

 

 

 

 

CLASS SCHEDULE

The following schedule is subject to minor changes and adaptations stemming from contemporary business developments and students’ needs.

WEEK ONE                                    TOPIC                                       

I. ORIENTATION: WHY THINKING VIEW OF STRATEGY?
Mon, Oct 23: Course Overview and Objectives                                         
Unfolding Business Environment and Emerging Modes of Strategic Management    
Elaboration from Selected Industries                     
Exercise: Peak Performance                                
Why Thinking View of Strategy?
Minicase: Roche and Tamiflu          
Contexts and Practices of Strategic Management               

Assignment: Defining Personal Professional Challenges (A)
                                                                        

II. MANAGING COMPETITION RESOURCES FOR VALUE CAPTURE           

Wed, Oct 25: Customers as Strategy Drivers: Competitive Positioning          
Case: Swissair (A – D)                                          
Red and Blue Oceans: Hardball Strategies and Customer Advocacy
Minicase: CarMax’s Hardball Strategies                                   
Exercise: Forming ABC- (Learning Partner) Teams              

Fri, Oct 27: Resources and Competencies as Strategy 

Creating Future                                    

Case: The Metamorphosis of Vivendi Universal
The Role of Corporate: Parenting Advantage     
 Managing Value Chain: Capturing Value through New Business Models
 Minicase: Volsu Business Model
 Exercise: Making Use of Strategy Tools – Value Curve…                                                                                                                                                                                           

III. STRATEGIC TRANSFORMATION AND RENEWAL 

Sat, Oct 28: Capturing Value…(continues)
Transforming In-Between Organizations: Strategizing   
     in Parastatal and Non-Profit Organizations       
Minicase: CERN-the “Nobel Factory”         
 Exercise: Performance Trajectories                       
The Challenge of  Making Things Happen:               
Leading Change and Transformation                                            
Exercise: “Sixpack”                                                            

Case: Skopbank (A) and (B)                            
When Good Turns Bad – High-Performing Sick Organizations
Assignment: Mid-Term Reflective Paper
                 
         WEEK TWO
Mon, Oct 30: Company visit at Outokumpu Oyj hosted by Mr.Karri Kaitue, Deputy CEO and Mr. Timo Vuorio, Executive Vice President, Corporate Human
   Resources: Strategic Transformation in Practice                  

Wed, Nov 1: Strategic Leadership: Towards Individualized Corporation                                                 
Exercise: Identifying Key Strategizing Practices         

Complementary Themes of Strategy (per students’ requests)   

Introduction to Self Mastery and Management                     
Exercise: Career Anchors
Assignment (to be completed by Sat, Nov 4, 2006):
Evaluation of Personal Learning Results (B-C)

IV. STRATEGIC THINKING IN ACTION
Fri, Nov 3: ABC-Business Project Exercises. Choice of cases is the following (final selection of cases will be based on students’ preferences):

Case 1: Apple’s iTunes: Changing the Face of Music Retailing 
Case 2: BMW Automobiles
Case 3: Global Wine Wars: How Can French Wine Industry Sustain?                                            
                              
Sat, Nov 4: Case 4: Samsung Electronics
Case 5: KPN – Surviving the Crisis in the Telecommunications Industry                                          
Case 6: F.S. George V: Four Seasons in Paris                          
Case 7: The Wal-Mart Effect: How to Stay at Top?                            
Exercise: Lessons Learned                   
Self Mastery and Renewal Wrap-Up: My Agenda 2006+           

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    • Final Examination can be taken either on Thursday, November 9 or on Tuesday, November 14, 2006.                                                        
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