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Haaga-Helia University of Applied Sciences |
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Study group |
eMBA07 |
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Study module |
Multinational Business Management (E1ST05) |
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Contact days |
31.1. – 1.2.2008 |
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Venue |
Ms Nordlandia
Tallinn, Estonia: Accommodation and lectures at Hotel L’Ermitage
www.lermitagehotel.ee
Company visits:
Saku Brewery
www.saku.ee/index.php
Sokos Hotel Viru
www.viru.ee |
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Instructor |
Dr. Timo Santalainen, STRATNET (Geneva) and Helsinki School of Economics |
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Expected learning results |
Upon completing the course participants have learned key concepts and selected contemporary practices of multinational business management to an extent that they are capable of applying them in
- case analyses
- real business situations
- personal development.
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Study methods |
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Pre-work and preparation |
The following pre-work has to be completed prior to the seminar:
- Reading chapters 1 through 8 (not Readings) of the text book “Transnational Management” by Bartlett, Ghoshal and Birkinshaw (McGrawHill, Fourth or Fifth Edition 2003/2006).
OR
Finding one journal article relating to Multinational Business Managament, and writing a 1-2 page memo on how to apply the most insightful idea(s) found.
AND
- Reading the article “Transformation of State-Owned Enterprises in Estonia and India: An Examination of the Relative Influences of Cultural Variations” By Baliga, B.R. and Santalainen, Timo, Journal of International Management 12(2006).
- Reading two cases as indicated in the program. The cases were distributed during December-session.
- Thinking through 2 to 3 professional/managerial challenges (or areas of special interest) relating to Multinational Business Management
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Suggested background reading |
Recapitalization of Strategic Thinking by Santalainen, Timo (Talentum, 2006). |
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Seminar language |
English |
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Contact day schedule |
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Thursday Jan. 31 |
7.30
8.00 – 11.00 |
Gathering at the Eckerö Line terminal, address: Länsiterminaali, Hietasaarenkuja 8, 00180 Helsinki
Travel to Tallinn by M/s Nordlandia
Working with study module themes |
11.00 – 13.00 |
Transfer to Hotel L’Ermitage
Toompuiestee 19
10137 Tallinn, Estonia
Lunch at the hotel |
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13.00 – 15.00 |
Working with study module themes cont. |
15.00 – 15.30 |
Transfer to Saku Brewery Ltd (Saku Õlletehas), 75501 Saku |
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15.30 – 17.00 |
Company visit at Saku Brewery
http://www.saku.ee/index.php |
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17.30 - |
Return to Tallinn
Free time
Dinner at Restaurant Dominic with presentations by management |
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Themes of the day |
1. Introduction: Waves of “Strategizing” and Cross-Border Management
2. Core Theme 1: Motivations and Mentalities in Expanding Abroad (cfr. Ch. 1)
- Value Creation and Capturing in Multinational Business Arena
- Can Services Be Exported and Internationalized
3. Exercise 1: High-Pulse Issues on Multinational Business Management: Participants’ Own Challenges and Insightful Ideas Benchmarked (cfr. Prework)
4. Core Theme 2: Global Integration, Local Responsiveness, and Worldwide Learning (cfr. Ch. 2)
Worldwide Learning (cfr. Ch. 2)
5. Case 1: Global Wine Wars: New World Challenges Old (pp. 120-135)
6. Exercise 2: Managing East-West Partnerships
Self-Reflection and Make-Up Reading |
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Friday Feb. 1 |
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9.00 – 12.00 |
Working with study module themes in hotel’s conference room
- inlc. keynote presentation by Mr. Mikko Niemi
Check-out from Hotel L’Ermitage |
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12.00 – 13.30 |
Transfer to Hotel Viru, lunch at the hotel with keynote speech by Dr. Jaak Leimann, Fmr. Deputy Prome Minister and Minister of Economy, Estonia
Sokos Hotel Viru
Viru väljak 4
Tallinn 10111 |
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13.30 – 14.30 |
Company visit at Hotel Viru hoster by Ms. Anu Soosar, Managing Director |
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14.30 – 16.00 |
Free time |
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16.00 – 17.00 |
Gathering at Hotel Viru lobby, transfer to the Eckerö Line terminal and boarding |
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17.00 – 20.30 |
Working with study module themes cont.
Dinner
Arrival in Helsinki |
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Themes of the day |
7. Core Theme 3: Building Transnational Strategic Resources and Capabilities (cfr. Ch. 3-5)
8. Core Theme 4: Managing Across Boundaries – Creating An Alliance Advantage (cfr. Ch. 6)
9. Case 2: George V – Four seasons Goes to Paris
10. Core Theme 5: Preparing for the Future (cfr. Ch. 8)
- Personal Agenda for Multinational Business Management (Exercise)
11. Core Theme 6: Self Mastery and (+++) Spillover
12. Summarizing Thoughts |
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Travel and accommodation |
Hotel L’Ermitage
Conference coffees are offered by Managing Director
Toomas Teeväli/Hotel L’Ermitage
Cruises are offered by Eckerö Line.
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The domain of the Strategic Management & Thinking-course is to explore alternate approaches and styles needed for developing and maintaining the long-term viability of contemporary business (and other) organizations. Best possible effort will be made for presenting and exploring a selection of key issues the “strategists”, i.e. general managers, senior experts and other strategic stakeholders will need in the 21st century. Presentation of contemporary developments linked to cutting edge thoughts in strategic management and leadership aims at deeper strategic thinking. Responding to the requests by the students will be part of the tailored learning process.
The course is structured around four major building blocks (core themes): ”Competitive Strategies Amidst Hypercompetition”, “Resource-Based Strategies”, “Value-Capturing Business Models” and “Launch of Business Projects”.
August 17 through 19, 2006, JOKO, Ruoholahti.
Dr. Timo Santalainen, President, STRATNET (Geneva) and Adjunct Professor, Helsinki School of Economics will be responsible in teaching, facilitating, sparring and coaching during the course. He, along with Professor Bam B. Baliga from Wake Forest University (USA), will steer the Strategy Business Projects.
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Helsinki School of Economics and Business Administration
PART-TIME MBA
STRATEGIC MANAGEMENT & THINKING
COURSE SYLLABUS
October 23 – November 4, 2006
Dr. Timo J. Santalainen
STRATNET (Geneva) &
Helsinki School of Economics
Office Hours: By Appointment
E-mail: santalainen@stratnet.org
www.stratnet.org
COURSE OVERVIEW
The domain of the Strategic Management & Thinking-course is to explore alternate approaches and styles needed for developing and maintaining the long-term viability of contemporary business (and other) organizations. Best possible effort will be made for presenting and exploring a selection of key issues the “strategists”, i.e. general managers, senior experts and other strategic stakeholders will need in the 21st century. The flavor of strategists’ practice will be highlighted during the company visit, which is an integral part of the course.
Presentation of contemporary developments linked to cutting edge thoughts in strategic management and thinking aims at deeper insights in strategy. Lessons to be learned from “unusual” organizations will be explored, too. One of the main thrusts of the course is that organizational failures offer as valuable learning grounds as success stories do. Responding to the professional challenges of students and reflection will be part of the tailored learning process.
The Strategic Management & Thinking-course is structured around four building blocks (modules): “Why Thinking View of Strategy” (Module I), "Managing Competition (outside-in view) and Resources (inside-out view) for Value Capture" (Module II), “Strategic Transformation and Renewal” (Module III), and Strategic Thinking in Action (Module IV).
EXPECTED LEARNING RESULTS (COURSE OBJECTIVES)
Upon completing the course the students
- Are familiar with viable conceptual frames and major research streams in strategic management and thinking.
- Are able to apply alternative concepts and techniques of “strategizing” in case and real business situations.
- Have improved their readiness to lead strategy implementation and transformation.
- Have developed innovative ideas as a response of each one’s own managerial/professional/career challenges.
- Are “strategy hungry”, i.e. are willing to learn more strategic management and thinking.
- Possess fresh ideas and accumulated energy for individual (self) and organizational renewal.
LEARNING METHODS
The main thrust of achieving the expected learning results is that students and the facilitator take a shared responsibility as strategic partners for developing each class. This means that individual students and teams, when assigned, are well prepared through reading and analyzing the assignments prior to class. Visits to websites of case companies for update are strongly recommended. In class the students should contribute by questioning and by bringing their own insights and experiences in discussion. It is advisable to gather ideas and lessons to a “personal learning log” as a vehicle for later reflection.
At best, learning from colleagues will make a major contribution in the learning process. That is why circumstances for this are created. Personal “strategizing” experiences and insights should be sparred in teams and in class. The application of a variety of learning methods and stretching the “comfort zone” will be a shared challenge.
The instructor will provide guidance through “lecturettes”, comments, by bringing contemporary strategic issues and his own business experience in discussion, and by creating a positive learning culture. The instructor is a resource person: strategy advisor, process facilitator and coach for the students. Those, who want to learn more from instructor’s professional background and areas of special interest, can do so by visiting www.stratnet.org.
COURSE REQUIREMENTS AND GRADING
Final grades will be determined on the following basis:
- Contribution to Personal Professional/Managerial Challenges 15%
- Mid-term “Reflective Paper” 10%
- Class Participation and Contribution 20%
- Business Project with “ABC”-Teams 25%
100%
A brief description of each will be given next.
Personal Professional/Managerial (Career) Challenges
In the beginning of the course the students will define their personal professional/managerial challenges. Finding ideas and solutions for those will form their main learning objectives. These objectives should reflect areas of intellectual curiosity and/or practical “strategizing” challenges they are facing. During the course special attention should be given to learning and contributing in topics that relate to everyone’s own challenges. “Learning partner teams” will be formed for counseling and helping each student to maximize learning on each focus area. In the end of the course each student is requested to evaluate and elaborate what result-oriented ideas (s)he has learned in relation to respective challenges. Further instructions will follow.
Mid-term “Reflective Paper”
Reflection is becoming a powerful tool in adult learning. Busy schedules in doing things often prevent us from stopping and making time for reflection. Reflection makes our mind freewheel; it brings tacit knowledge, creativity and increased emotional energy for our use. We start to see things differently (even amidst a feeling of chaos, which may occasionally prevail in our minds), and thus achieve deeper insights on the topics covered.
Based on readings and the topics covered during the first week of classes each student is asked to take time a few moments for reflection during the week-end of October 28 through 30, 2006, preferably in a convenient environment. By thinking through various ideas (written down in personal learning logs) each student is required to write a 2-3 page creative reflective paper on the lessons, insights or any other triggering ideas they have learned so far. There is no expected structure for the paper. The more creative and free-wheeling the approach is, the better. Being aware that knowledge grows as an exponential curve it is possible to categorize the reflections as follows:
- Cognitive skills, i.e. (“nice-to-know”)-facts, figures, and other analytical information. This is the most superficial level of learning.
- Advanced skills, i.e. ideas on how to implement analytical information.
- Conceptual understanding and trained intuition, i.e. seeing interconnections, building linkages to conceptual frames, and processing intuitive (tacit) knowledge. This means achieving deeper understanding by linking new frames or concepts to personal experiences and tacit knowledge.
- Self-motivated creativity, i.e. creating new ideas by exploiting all of the above and linking it to previous experiences.
Reflective papers should be turned in on Monday, October 30, 2006. Further instructions will follow.
Class Participation and Contribution
Learning from colleagues may contribute up to 50% of all learning in executive development. Consequently, students are strongly encouraged in building a rewarding learning atmosphere and in giving their best constructive and creative contribution in order to make the learning process both results-oriented and pleasant. The quality of class contribution is evaluated by the instructor. One absence is allowed with no impact on grading.
“ABC” Business Projects
During the second week of class “ABC” business projects will be presented. (Learning partner) teams (5-6 teams altogether) will take three different roles in three different projects: academicians (A), business practitioners (B), and consultants/strategy advisors ( C).
By taking a role of external consultants (C ) each team will prepare strategy recommendations for the case organization assigned to them. Each “C-team” has full freedom to choose the form of their written and oral presentation. On November 3 and 4, 2006 each “C-team” will “sell” their ideas to another team, which takes the role of practitioners (B), i.e. management of the same organization. A major “B-responsibility” is to challenge the “C-team” and run the meeting of 45-50 minutes by keeping up an elaborate debate with the consultants. A third team (A) and the Professor will briefly wrap up and update (visit to website is strongly recommended) the case by linking it to conceptual frames or research in Strategic Management.
To sum up: each team will be involved in three different cases in three different roles, consultant (C ), business practitioner (B), and academician (A).
The instructor gives grades to each team (C-role counts 50%, A- and B-roles 25% of the total team grade). The relative contribution of each ABC-team member will be evaluated by peers. Further instructions will follow.
Final Examination
Essay-type questions will be asked based on the materials covered in text and in class. The final examination is a closed-book individual examination. It can be taken each one of the two scheduled dates.
COURSE MATERIAL
Required text: Timo Santalainen, Strategic Thinking, Talentum 2006. ISBN 952-14-1096-5.
Recommended additional readings: Gerry Johnson & Kevan Scholes & Richard Wittington, Exploring Corporate Strategy: Text and Cases, Seventh Edition, Financial Times-Prentice Hall 2005. ISBN 0-273-68734-4.
A package of articles, cases and “strategizing” tools supporting the key topics of the course has also been prepared. Additional handouts or leads to articles will be delivered in class pending special requests of individual students.
CLASS SCHEDULE
The following schedule is subject to minor changes and adaptations stemming from contemporary business developments and students’ needs.
WEEK ONE TOPIC
I. ORIENTATION: WHY THINKING VIEW OF STRATEGY?
Mon, Oct 23: Course Overview and Objectives
Unfolding Business Environment and Emerging Modes of Strategic Management
Elaboration from Selected Industries
Exercise: Peak Performance
Why Thinking View of Strategy?
Minicase: Roche and Tamiflu
Contexts and Practices of Strategic Management
Assignment: Defining Personal Professional Challenges (A)
II. MANAGING COMPETITION RESOURCES FOR VALUE CAPTURE
Wed, Oct 25: Customers as Strategy Drivers: Competitive Positioning
Case: Swissair (A – D)
Red and Blue Oceans: Hardball Strategies and Customer Advocacy
Minicase: CarMax’s Hardball Strategies
Exercise: Forming ABC- (Learning Partner) Teams
Fri, Oct 27: Resources and Competencies as Strategy
Creating Future
Case: The Metamorphosis of Vivendi Universal
The Role of Corporate: Parenting Advantage
Managing Value Chain: Capturing Value through New Business Models
Minicase: Volsu Business Model
Exercise: Making Use of Strategy Tools – Value Curve…
III. STRATEGIC TRANSFORMATION AND RENEWAL
Sat, Oct 28: Capturing Value…(continues)
Transforming In-Between Organizations: Strategizing
in Parastatal and Non-Profit Organizations
Minicase: CERN-the “Nobel Factory”
Exercise: Performance Trajectories
The Challenge of Making Things Happen:
Leading Change and Transformation
Exercise: “Sixpack”
Case: Skopbank (A) and (B)
When Good Turns Bad – High-Performing Sick Organizations
Assignment: Mid-Term Reflective Paper
WEEK TWO
Mon, Oct 30: Company visit at Outokumpu Oyj hosted by Mr.Karri Kaitue, Deputy CEO and Mr. Timo Vuorio, Executive Vice President, Corporate Human
Resources: Strategic Transformation in Practice
Wed, Nov 1: Strategic Leadership: Towards Individualized Corporation
Exercise: Identifying Key Strategizing Practices
Complementary Themes of Strategy (per students’ requests)
Introduction to Self Mastery and Management
Exercise: Career Anchors
Assignment (to be completed by Sat, Nov 4, 2006):
Evaluation of Personal Learning Results (B-C)
IV. STRATEGIC THINKING IN ACTION
Fri, Nov 3: ABC-Business Project Exercises. Choice of cases is the following (final selection of cases will be based on students’ preferences):
Case 1: Apple’s iTunes: Changing the Face of Music Retailing
Case 2: BMW Automobiles
Case 3: Global Wine Wars: How Can French Wine Industry Sustain?
Sat, Nov 4: Case 4: Samsung Electronics
Case 5: KPN – Surviving the Crisis in the Telecommunications Industry
Case 6: F.S. George V: Four Seasons in Paris
Case 7: The Wal-Mart Effect: How to Stay at Top?
Exercise: Lessons Learned
Self Mastery and Renewal Wrap-Up: My Agenda 2006+
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- Final Examination can be taken either on Thursday, November 9 or on Tuesday, November 14, 2006.
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- TJS/11.09.06